Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Kirkintilloch | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Kirkintilloch is a GPhC registered online pharmacy weight loss clinic serving patients in Kirkintilloch and across the UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data We Collect

When you use our services, we may collect the following types of information:

• Personal details: name, date of birth, address, email address, and phone number
• Health and medical information: medical history, current medications, weight, BMI, and other health data necessary to provide safe weight loss treatment
• Payment information: billing details processed securely through our payment provider
• Technical data: IP address, browser type, and website usage information collected automatically when you visit our site

We collect this data only when you register, complete a consultation form, place an order, or contact us directly.

2. How We Use Your Data

We use your personal and medical data to:

• Assess your suitability for weight loss treatments and provide pharmacist-approved prescriptions
• Process and dispatch your orders — approved orders are typically delivered within 1 working day of pharmacist approval
• Communicate with you about your treatment, order status, or any clinical concerns
• Maintain accurate records as required by pharmacy law and regulatory obligations
• Improve our services and ensure patient safety

Our lawful basis for processing health data is the provision of healthcare and treatment under UK GDPR Article 9(2)(h). General personal data is processed under legitimate interests and contractual necessity.

3. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies we use include:

• Essential cookies: necessary for the website to function correctly
• Analytics cookies: help us understand site traffic and user behaviour (e.g. Google Analytics)
• Functional cookies: remember your preferences and settings

You can control or disable cookies through your browser settings at any time. Disabling certain cookies may affect how parts of our website function. By continuing to use our site, you consent to our use of cookies as described above.

4. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information with carefully selected third parties only where necessary, including:

• Prescribing clinicians and clinical partners involved in reviewing your consultation and approving treatment
• Delivery providers to fulfil and dispatch your order
• Payment processors to handle transactions securely
• IT and platform providers who support our website and pharmacy management systems
• Regulatory bodies such as the General Pharmaceutical Council (GPhC) where we are legally required to disclose information

All third parties we work with are required to handle your data securely and in line with applicable data protection law.

5. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance, or longer where required by law. After this period, data is securely deleted or anonymised.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems use encryption, secure access controls, and regular security reviews to keep your information safe.

7. Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections, ask us to delete your data where appropriate, restrict or object to certain types of processing, and request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below. If you have concerns about how we handle your data, you are entitled to raise a complaint with the appropriate supervisory authority.

8. Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Kirkintilloch
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy was last reviewed in July 2026 and will be updated periodically to reflect any changes in our practices or applicable law.