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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Kirkintilloch

Pharmacy Weight Loss Kirkintilloch
GPhC Registration Number: 9012511
Last Updated: July 2026

Please read these Terms of Service carefully before using our services. By accessing our website or placing an order, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Kirkintilloch is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight loss consultation and prescription services to patients in Kirkintilloch and surrounding areas. We operate in full compliance with UK pharmacy regulations and General Pharmaceutical Council standards.

2. Eligibility

To use our services, you must:

We reserve the right to decline any consultation or prescription request if we determine it is not clinically appropriate or safe for the patient. Our pharmacist's clinical decision is final.

3. Prescriptions and Clinical Services

All prescriptions issued through our service are assessed and approved by a qualified, GPhC-registered pharmacist or prescriber. Prescriptions are issued only where clinically appropriate, based on your submitted health information.

You must provide honest and complete answers to all medical questions during the consultation process. Providing false or misleading information may result in your account being suspended and could pose a serious risk to your health. We accept no liability for harm arising from inaccurate information provided by the patient.

Prescriptions remain the property of the prescribing clinician and are issued at their sole discretion. Weight loss medications are not suitable for everyone, and approval is not guaranteed.

4. Payment

Payment is required in full at the time of ordering. We accept major credit and debit cards. All transactions are processed securely using encrypted payment technology.

Prices are displayed inclusive of VAT where applicable. We reserve the right to amend pricing at any time. Any price changes will be communicated clearly before completing a purchase.

5. Delivery

Once your order has been clinically reviewed and approved by our pharmacist, delivery will be arranged within 1 working day. Delivery times may be affected by circumstances beyond our control, including courier delays or public holidays.

Orders are dispatched in discreet, secure packaging. You are responsible for ensuring a suitable delivery address is provided. We cannot be held responsible for orders lost or delayed due to incorrect address details submitted by the customer.

6. Cancellations and Refunds

You may cancel your order before it has been approved and dispatched by contacting us promptly. Once a prescription has been issued and the medication dispatched, we are unable to accept returns due to the nature of prescription medicines and patient safety regulations.

If you believe an error has been made with your order, please contact us immediately. Refunds are assessed on a case-by-case basis and issued where a clear error on our part has occurred.

7. Medical Disclaimer

Our services are intended to complement, not replace, your regular healthcare. Information provided through our platform is for guidance purposes only and does not constitute a full medical consultation.

If you experience any adverse effects from medication supplied by us, discontinue use immediately and seek advice from a healthcare professional or call 999 in an emergency. Always inform your GP of any weight loss medication you are taking.

We do not accept liability for any health outcomes resulting from the misuse of medication, failure to follow medical guidance, or the provision of inaccurate information during consultation.

8. Data and Privacy

We handle your personal and health data in accordance with UK GDPR and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact us through our website. We are committed to providing a safe, professional, and transparent service to all our patients.